NHTSA Complaint #11650754 — 2021 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11650754
Vehicle 2021 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while her husband was driving 40 MPH, the vehicle hesitated and jerked. The contact's husband depressed the accelerator pedal, but the vehicle lost motive power. The message, "Put on Neutral and Stop" was displayed. The contact's husband pulled over to the side of the road and the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The contact's husband towed to vehicle to another dealer where it was confirmed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

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