NHTSA Complaint #11650347 — 2015 FORD FUSION

In March of 2022 the engine failed on the vehicle. When I took it in for repairs, at the dealership where we purchased the car, I was told the engine needed to be replaced because coolant had leaked into the motor. I was told when the repairs were made I would not have this problem anymore. Three years later the same issue has occurred again and I took the vehicle back to the same dealer. This time they are trying to blame maintenance; saying there is sludge in the motor. The problem with this is the oil was recently changed (within 3500 miles) and the mechanic at the dealership did not identify any sludge or coolant in the oil. The dealership was told by the service engineer not to repair the motor. I looked on line and there reddit forums from people across the country having the same problem. What they are saying is the same thing the dealer told me. Ford is blame the customer claiming lack of maintenance. This is just a talking point because what everyone is being told is the same. Ford needs to be place under investigation. Law suits against Ford are documenting Ford knew the ecoboost engines had defects from the start and do not have a way to fix the design flaw and are refusing to make amends. Additionally these lawsuits are documenting the band aid repairs Ford is doing is simple to push the problem off and later not claim responsibility when the same malfunction occurs. The owners of Ford cars with ecoboost engine are out tens of thousands of dollars and have endure hardship inflicted by Ford that go beyond the vehicle damages. Ford should be placed under federal investigation and I believe it is possible criminal conduct may have occurred given the position Ford has taken in and its continued failure to make amends.