NHTSA Complaint #11650273 — 2023 TOYOTA TACOMA

My 2023 Toyota Tacoma creates an error message on my console screen "A Malfunction in the SRS Airbag System has been detected. Contact your Toyota dealer to have your vehicle inspected." In 2024, the first error message appeared. Same as above. By January 2025, there also appeared a red indicator light on the dashboard displaying something about the seat belt or airbag. It stayed continually on. I took it to the Lonestar Toyota dealership and they told me the airbags were considered part of the drive train and the issue was still under warranty. They returned my pick up to me while we ordered the airbag parts they needed to fix the issue. The parts arrived in February and on Thursday, February 20th I dropped off my vehicle and picked it up on Friday, February 28. When I picked up the tacoma, the notes on the invoice said, "Tech replaced the passenger side airbag, airbag light is off." Later that evening, the error message on the console screen returned. Same as above, "A malfunction in the SRS airbag system has been detected. Contact your Toyota dealer to have your vehicle inspected." On Monday morning, March 3 I returned the 2023 Toyota Tacoma and left it there for a week when I picked it up the following Monday, March 10th. This invoice said, "could not duplicate customer concern at this time". Even though the error message was not on the Console screen by the time I took it to the service department it was still visible within the notification history. The very next Wednesday, March 12th, the error message on the console screen appeared once again, and I arrived at the dealership within the hour with the error message still within the history, even though it was not on the main console screen. The notes on this last invoice states, "history of airbag system malfunction was cleared. The computer was reset and no message is currently populating." I picked up my vehicle March 21. This morning, Monday, March 24 the same error message.