NHTSA Complaint #11650201 — 2022 HONDA ACCORD

I purchased my 2022 Honda Accord Sport 1.5 T in December 2021. Around 20k miles, I began experiencing issues with the steering. There was a sticky sensation that required exerting force. I took into the dealership on numerous occasions only to be told "there was nothing wrong" or that "the issue could not be duplicated". It eventually began to get worse around 52k miles, so around October of 2023, I began going back to the dealership, only for the same answers of "can not be duplicated". At 60k miles, the unfindable issue become discoverable (Not sure if they were being honest or they were waiting until my warranty expired to properly diagnose the issue). The service advisor informed me that I would need a steering rack replacement. I asked would Honda assist with the repair as I had began complaining about the issue well before my warranty expired. The advisor informed me that Honda would not assist. Fast forward, a week later, I reached out to Honda myself and they gave me a green light for assistance with the repair. They agreed to cover $2200 for the part itself and I was responsible for the labor, which left me with a balance of $1400. In December of 2023, I had the repair done and the vehicle was driving a little better at first, but still a little off. Of course the service department ensured that nothing was wrong and they could not do anything unless something breaks or the computer throws a code. Fast forward to around June of 2024, I began having the same issues with the steering wheel sticking, but was out of warranty as the dealership stated that the warranty was a 2 year/12k mile warranty. This is ridiculous to pay all this money for vehicles, have it repaired and have to deal with the same issue again. Honda is well aware of this issue, but instead of doing the right and ethical thing and issuing a recall on the steering racks, they'd rather sit and act clueless and oblivious to the issue.