NHTSA Complaint #11649954 — 2023 GMC SIERRA 1500 STEERING

Complaint Details

ODI Number	11649954
Vehicle	2023 GMC SIERRA 1500
Component	STEERING
Date of Incident	March 1, 2025
Date Filed	March 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? Rubbing noise when turning the steering wheel. Truck has 8800 miles on it. How was your safety or the safety of others put at risk? Wasn’t able to fix on day diagnosed need to order parts. Only vehicle I have. When asked if I can continue to drive I was told if a problem arises to stop?!? Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. They confirm there is a steering gear issue. Parts in order. Was told it’s a big deal and will need it for several days to fix. 8800 miles on truck! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps. Noticed it when turning into my garage at lower speeds.

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