NHTSA Complaint #11649906 — 2022 RAM 2500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11649906 |
| Vehicle | 2022 RAM 2500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
We own a RAM 2500 truck with an Integrate Brake Controller that is used to activate the trailer brakes on our 10,000+ lb 5th wheel RV. On our last rv trip, the Brake Controller test was not producing the necessary braking function on the trailer (putting more stress upon the trucks braking system). We became acutely aware of this as we attempted to stop on a downhill grade (highway exit ramp) where the traffic control switched to Red. We were barely able to stop in time, which had not happed in the past. When we arrived home, we did research and decided to switch the RV brakes from Drum to Disc brakes based upon research and our belief that the brakes were simply not sufficient for the RV Trailer. We had an RV shop install a brand new disc brake (electric/hydraulic) brake system. When we went to pick up the RV, we tested the brakes and they continued to be very weak (despite working on the RV dealers test equipment and truck). We had the RAM dealership test the brake controller and they said that it was "operating", despite the fact that it is not triggering the necessary braking action. When I went on-line to research, I found many posts in the RAM owner forum that discussed this exact issue from many RAM owners. All had pursued repairs from their dealers, all to no avail. RAM denies that their controller is the problem, yet owners who go through the process of replacing their OEM equipment with aftermarket controllers all report that their brakes now operate as intended. These posts encourage folks who have similar problems to report to this website in the hopes that an investigation and recall would be triggered. I can't wait for the government to finally get convinced that this is a problem as I cannot go on the road with this brake controller in its current state. It is an incredibly dangerous condition, and I sincerely hope that you will take action to investigate and take the appropriate action with RAM/Dodge.
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