NHTSA Complaint #11649902 — 2024 GRAND DESIGN REFLECTION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11649902
Vehicle 2024 GRAND DESIGN REFLECTION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Trailer is equipped with the Lippert ABS brake system. During final review of issues covered by warranty at the Dealer (General RV in Birch Run MI) the dealer recommended a wheel bearing re grease which I agreed to. During this procedure the left rear brakes were noted as totally worn out and the brake drum had a significant crack due to excessive heat from the dragging brake. This trailer has approx. 8000 mi of towing. As of now root cause has not been determined but if I had not opted for the wheel bearing grease service the problem would not have been discovered. Failure of the cracked drum could have caused wheel lockup and led to a loss of control. There was no indication of a problem when driving

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