NHTSA Complaint #11649900 — 2015 GMC SIERRA 1500

The brake system failed in a parking lot three times within a month. It’s related to the special policy and recall regarding the vacuum and the loss of brakes at slower speeds and in reverse. The first two accidents were very minor creating no damage. The third one was at 10mph when I lost my brakes and crashed into a concrete barrier in a parking structure causing significant damage to my truck. I did not get injured but I have a wife and two kids that I am so grateful were not in the truck for the third one with major damage. With that being said my son was in the truck the second time it happened when I crashed into a parked vehicle in a parking lot because I was unable to stop which made me very frustrated and worried for my families safety in my truck. The first accident was in a parking lot where I was backing up and lost the brakes and crashed into a building which is my veterinary office causing damage to the building. Therefore after the first crash due to this issue I have decided that driving with my family in the truck is not an option anymore. It is very disappointing that a truck I purchased for the functionality and safety of having my wife and kids in it is no longer safe for passengers or myself in it. This problem is very reproducible and is a major concern for my family and my safety. It was towed to a GMC dealership in Waukesha and is being inspected and they have stated it is reproducible. No warning lamps or messages were indicated for this issue. The truck will next need to get towed to Crash Champions auto body repair to ultimately get repaired which will take another month. All of this is a major inconvenience as I am a full time firefighter and in paramedic school as well. Not having a reliable safe vehicle for an extended period of time has caused great stress and inconvenience to my family. I’m hoping and praying that something can be done about this quickly and promptly to make this right. Thank you.