NHTSA Complaint #11649555 — 2019 HONDA CIVIC

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11649555
Vehicle 2019 HONDA CIVIC
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 170,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2019 Honda Civic. The contact stated that while her husband was driving approximately 30 MPH, the vehicle started losing motive power and then stalled. The contact stated that her husband had observed several unknown warning lights illuminated on the instrument cluster. The contact stated that her husband had the vehicle towed to a local dealer. The vehicle was diagnosed, and it was determined that the High-Pressure Fuel Pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 170,000.

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