NHTSA Complaint #11649526 — 2011 MINI COOPER S

The contact owns a 2011 Mini Cooper S. The contact recently replaced the 12-Volt battery; however, while attempting to roll down the windows, the windows failed to respond as needed. The contact stated that the running lights and fog lights were inoperable. The contact stated that the battery was replaced at a tire and battery shop. The contact drove the vehicle back to the shop and was informed that the vehicle could not be repaired. The contact had researched online and related the vehicle failure to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the manufacturer and was informed that the VIN was not included in the recall. The contact was referred by the manufacturer to contact the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 77,800.