NHTSA Complaint #11649492 — 2019 HYUNDAI TUCSON

The contact owns a 2019 Hyundai Tucson. The contact stated that while driving 65 MPH, the vehicle went into LIMP Mode and failed to exceed 60 MPH. The check engine warning light was illuminated. The contact exited the freeway. The contact stated that the failure occurred while driving. The vehicle was taken to Two Tech Auto, where the knock sensors were replaced twice; however, the failure persisted. The contact stated that while driving 40 MPH, the failure recurred, and the vehicle failed to exceed 20 MPH. The contact engaged the hazard lights and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the knock sensor needed to be replaced, and the fuel injectors needed to be cleaned. The contact declined to pay for the repair because of a concern that the repair was only a temporary repair. The contact related the failure to an unknown recall, and stated that the engine replacement was a permanent fix. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.