NHTSA Complaint #11649268 — 2024 NISSAN PATHFINDER

The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.