NHTSA Complaint #11649185 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11649185
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	March 16, 2025
Date Filed	March 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Steering wheel froze while driving, luckily light traffic, was able to turn car off then on again to park it in lot. Had it towed to Ford. Repair for power steering assist fault over $3000. I am a widow on SS disability, cannot begin to afford repair cost. I am very upset that this very issue was recalled on same model/year but not mine. I understand recalls are for specific VIN numbers, but I could have been killed, this issue should never happen, and now I am without transportation and no funds to pay for a repair this expensive.

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