NHTSA Complaint #11649165 — 2022 JEEP GRAND CHEROKEE L

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11649165
Vehicle	2022 JEEP GRAND CHEROKEE L
Component	UNKNOWN OR OTHER
Date of Incident	May 1, 2023
Date Filed	March 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it.

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