NHTSA Complaint #11649023 — 2016 NISSAN VERSA

The contact owns a 2016 Nissan Versa. The contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle failed to respond. The contact turned off and restarted the vehicle, and the vehicle responded as needed. There was no warning light illuminated. The contact was able to drive back to the residence, where the vehicle stalled. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the CVT transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was not previously serviced at the dealer. The failure mileage was approximately 78,000.