NHTSA Complaint #11648981 — 2025 KIA CARNIVAL HYBRID

When driving my van to work in the morning, I would get an alert on my screen that says to check the driver assistance system. Then I turned on to the freeway on ramp and my car lost all power, not letting me drive faster than 30 mph. I was able to get off of the freeway and on to a side street when another alert, accompanied by loud beeps, came on saying “Check Hybrid System. Stop safely.” I was able to pull to the side of the road and turn the car off. When I turned it back on it seemed everything was fine. I took it to the dealership and they couldn’t replicate the problems and the car didn’t register any errors. So they returned it to me. This morning I drove to work and the exact same thing happened at the exact same place. Only this time I wasn’t able to get over as quickly and my car shut down in the middle of an intersection. Luckily I was able to coast to the side of the road. The dealership is still saying they can’t fix what they don’t know is wrong. Which I get, but it’s weird that these major events aren’t being recorded by the car. And it is terrifying to suddenly lose power on the freeway.