NHTSA Complaint #11648736 — 2017 KIA OPTIMA

1.) What component or system failed or malfunctioned? Engine failure due to excessive oil consumption and/or a malfunctioning Knock Sensor Detection System (KSDS). •The engine failed at only 50,000 miles due to internal issues. •The KSDS system triggered a flashing check engine light, but Kia refuses to cover the repair despite known past issues. •Kia engineers and the dealership confirmed the engine failure but are denying warranty coverage. ➡ The vehicle is currently at the dealership and available for inspection. 2.) How was your safety or the safety of others put at risk? •A flashing check engine light appeared, indicating possible catastrophic engine failure while driving. •Loss of engine function on the road could have led to an accident. •The KSDS system was designed to prevent this type of failure, but it failed to stop the damage in time. •If the engine had completely failed at highway speeds, it could have created a dangerous situation. 3.) Has the problem been reproduced or confirmed by a dealer or independent service center? ✅ Yes, the issue was confirmed by the Kia dealership. •The dealership confirmed that the engine has failed and needs to be replaced. •A tech line case was opened with Kia engineers, who confirmed the failure. •Kia refuses to cover the repair, claiming it is a "top-end failure" instead of a "rod bearing failure." 4️.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? ✅ Yes, it was inspected by the Kia dealership and Kia engineers. •A tech line case was created, and Kia engineers reviewed the issue. •Kia admitted that the engine failed but refused to cover the repair under warranty. 5.) Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? ✅ Yes, a flashing check engine light appeared due to the Knock Sensor Detection System (KSDS). •The same warning code had previously appeared while