NHTSA Complaint #11648540 — 2020 NISSAN LEAF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11648540
Vehicle	2020 NISSAN LEAF
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2024
Date Filed	March 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

Can’t use fast-charging! I am filing this complaint regarding Nissan’s failure to resolve the DC fast charging issue affecting my 2020 Nissan Leaf. In October 2024, Nissan issued a recall for nearly 24,000 Leaf vehicles due to a fire risk linked to Level 3 fast charging. Nissan advised owners to stop using fast charging and promised a software update by November 2024 to fix the issue. It is now March 2025, and Nissan has yet to deliver the promised fix. As a result, I cannot safely use a key feature of my vehicle, which significantly impacts its functionality and usability for long trips. This continued delay has caused major inconvenience and has left owners without a solution for months beyond Nissan’s stated timeline. I am requesting that the NHTSA investigate Nissan’s failure to resolve this issue and hold the company accountable for not providing a timely fix. Nissan should either deliver the promised update or offer alternative solutions for affected owners. Please confirm receipt of this complaint and advise on any further steps I can take.

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