NHTSA Complaint #11648442 — 2021 GMC SIERRA 1500

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11648442
Vehicle 2021 GMC SIERRA 1500
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State AR

Consumer Description

Airbag system did not deploy but smoke in cabin during a crash. Video of front, rear and inside cabin shows the rear end passenger side impact at an estimated 45-50 MPH. I saw smoke in cabin, disturbed with anxiety after crash waiting for bags to deploy accidentally. The airbag deployed red light illuminated notifying an airbag deployment. I received a GM message through the vehicle report application stating that my airbag system malfunctioned and I needed to take the vehicle to a service department for repair as soon as possible. This crash was a total loss of the GMC Sierra, this was how hard the vehicle was hit. Why did the airbag system smoke? Why did the airbags not deploy? Why did I receive a Malfunctioning Airbag system message from GMC? Video shows that if the airbag system would have deployed on the steering wheel I would have had less head and neck trauma when whipping backward and then forward.

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