NHTSA Complaint #11648378 — 2018 AUDI Q7
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11648378 |
| Vehicle | 2018 AUDI Q7 |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
Twice, without logically-relevant symptom or warning, when the vehicle attempted to accelerate from a low speed in the middle of a busy intersection, the AEB incorrectly activated, suddenly stopped the vehicle, startled the drivers, and nearly caused accidents. Turned out, this was known behavior caused by a design defect software bug in the "door control modules" for which a software update had been released but never publicly announced. Audi charged us $315 for the software update, but since it is a manufacturing defect causing a critical safety issue, it should be covered by a safety recall, all owners of Audi vehicles with the affected "door control modules" should be proactively notified of the software update and should receive it without cost.
Related Complaints for the 2018 AUDI Q7
Other FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Complaints
#11558157
Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work...
Recent Complaints for the 2018 AUDI Q7
#11717586
EXTERIOR LIGHTING
ALERT " Left Front side marker light defective" see owner manual. That is the message
#11716861
ENGINE
The car has always (including during warranty period) required addition of engine oil in between scheduled maintenanc...
#11709667
ELECTRICAL SYSTEM
Left Front side marker light faulty. is the warning on the dashboard - I have noticed there is a recall I believe 201...
#11709667
EXTERIOR LIGHTING
Left Front side marker light faulty. is the warning on the dashboard - I have noticed there is a recall I believe 201...