NHTSA Complaint #11648345 — 2015 TESLA MODEL S

The contact owns a 2015 Tesla Model S. The contact stated that three door handles had been replaced over the years. The contact stated that the door handles were not responding, and the contact was unable to enter the vehicle. The contact stated that several attempts were needed before the door before being able to enter the vehicle. The contact stated that the driver's side door handle and the passenger’s side door handle were malfunctioning. The contact stated that there were no messages on the phone App, or on the instrument cluster. The contact had not yet taken the vehicle to the local dealer for the driver’s and passenger’s side front door handles. The manufacturer was informed of the failure. The failure mileage was approximately 280,000.