NHTSA Complaint #11648135 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11648135
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	March 9, 2025
Date Filed	March 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

As has happened to many others, a coolant intrusion destroyed the engine. The engine was replaced around 60k miles. Now around 84k miles, my transmission needs to be replaced. Ford is telling me that a new engine and new transmission for a 2017 car with 84k miles on it is something they see. The Customer Experience team told me there's nothing they can do. I can't believe a car this new, with that mileage, has had such significant and dangerous failures.

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