NHTSA Complaint #11648098 — 2018 AUDI S4
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11648098 |
| Vehicle | 2018 AUDI S4 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
My 2018 Audi S4 has a catastrophic engine failure issue and this is common with the EA839 engine. There is a knocking in the motor that is caused by internal engine parts (rocker arms needle bearings) becoming loose and dislodged. The metal shavings travel in the motor oil and destroy the engine from the inside. Hendrick Audi northlake examined the car on February 26, and recommended a new engine be installed at a cost of $32,000. I contacted Audi customer care and they reviewed the case only to offer me no assistance with the new engine expense. My Audi S4 is a 2018 with less than 47k miles, and I am the fifth owner. I have been reading a lot of threads on Audi forums as well as Reddit about this problem, and this is not rare. This should be a class action lawsuit against Audi for making and selling a defective product. The EA839 engine from 2017 to 2020 is a ticking bomb from day one, almost engineered to fail prematurely. And Audi does nothing to remedy the problem. That is why I would like for NHTSA to get involved in this situation. Please look into this and let me know what I can do to assist with this. I can be reached at [XXX] or [XXX] . Thank you!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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