NHTSA Complaint #11647784 — 2013 MERCEDES-BENZ E350

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11647784
Vehicle 2013 MERCEDES-BENZ E350
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

my car has always had an issue with the extension of the steering column. On [XXX] I had the experience of my entire steering wheel locking up totally. once I reached the repair center of Mercedes Benz I was informed that the anti theft system was no longer working. I was also informed there were several cars in the dealership with the identical same problem.. this was a very dangerous experience and has and will cost me a lot of money, as well as a safety issue as I was traveling from Atlanta to tx, 4 hrs out managed to pull off the hwy and that's where my car was towed from, leaving me in the middle of no where for 10 hrs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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