NHTSA Complaint #11647624 — 2015 FORD ESCAPE

The problems on my 2015 Ford Escape are related to the last recall, NHTSA Recall 22V413/Safety Recall Notice 22S43. On 02/21/2025, I had stopped by a Traffic Stop Light Signal. When I tried to proceed after the lights turned green, my car would not move forward and would behave like it was in Neutral mode making a lot of noise. I called Ford Motor Company and asked for remedy, and I was told the previous recall has already expired and that there is nothing that they can do now. I got my car towed to a Ford Dealership and they have sent me a cost estimate of over $8,000.00 to get the issue fixed. I am wondering if NHTSA can make Ford Motor Company do the necessary repairs on my Ford Escape, since this problem is related to the last recall. Thank you.