NHTSA Complaint #11647558 — 2024 TOYOTA TUNDRA

We are leasing a 2024 Toyota Tundra. The brakes are screeching when we reverse. We reported the issue to the Toyota dealership located on IH 35 , in San Antonio, Texas. We then called and made an appointment to repair the brakes more than a month ago. My husband went to the appointment. He was provided with a courtesy ride back home because the brakes would take most of the day. He no sooner got home and the courtesy taxi was coming back to pick up our Tundra, Toyota service told him that they did not have the brake parts to make the repair and they would call us when they received the parts to make the repair. It has been over a month and we have called several times and spoken to several service people and sales about the bad service. One of the service workers stated that they were waiting for parts and the parts were still not available. This is a very poor and unacceptable excuse. I want to return the Tundra and I want the down payment that I have given when I purchased this vehicle.