NHTSA Complaint #11647556 — 2023 CADILLAC ESCALADE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11647556
Vehicle 2023 CADILLAC ESCALADE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Driving at 45 MPH on [XXX] in Florida, 16,000 Miles 6.2 complete engine failure, dealer and GM refused to offer a loaner, dealer estimates 4 to 6 months for replacement engine. Filed claim with GM customer care, totally useless responses. I have spoken with 4 other dealers in my area, all of them tell me they have multiple SUV's and trucks waiting for engines. Since the failure happened I started doing research, there are multiple FaceBook groups with thousands of members nationwide all experiencing the same issues. GM is doing everything they can to keep this issue hidden from the public while still selling the same defective engines in new vehicles. Multiple people have reported they are on their second or third replacement engines! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Recent Complaints for the 2023 CADILLAC ESCALADE

#11717346 POWER TRAIN On September 8, 2024, while traveling approximately 75 mph on Interstate 4 with my wife and five children, this 2023 ...
#11717346 STEERING On September 8, 2024, while traveling approximately 75 mph on Interstate 4 with my wife and five children, this 2023 ...
#11713148 ELECTRICAL SYSTEM Received a recall letter that stated the engine in my 2023 escalade with roughly 49,000 miles on it at the time. Has ...
#11713148 POWER TRAIN Received a recall letter that stated the engine in my 2023 escalade with roughly 49,000 miles on it at the time. Has ...
#11705426 ELECTRICAL SYSTEM Vehicle was running with the driver side door open and driver out of vehicle. The vehicle slipped out of gear and rev...
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