NHTSA Complaint #11646669 — 2025 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11646669
Vehicle 2025 HONDA CR-V
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My wife was driving our 2025 Honda CRV on [XXX] when suddenly the car turned off, there were no brakes, and was unable to steer. This happened while driving - moving - She was able to stop, turned the car off, then started the car again. She parked the car in a parking garage, and called the Honda dealership in Manassas, VA. The technician told her to NOT drive the car and have it towed to their dealership - which we did the same day. The car only has 6,000 miles on it. There was a previous recall on this vehicle for steering issues - we brought it to he dealership then and was presumably was repaired. This was a very dangerous, life threatening incident. Honda is supposedly going to fix this - hopefully - but what is my recourse, and should we drive this car? Will Honda provide us with a new car that has no issues or recalls? Please advise. Thank You, [XXX] My email is - [XXX] . Phone number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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