NHTSA Complaint #11646579 — 2022 TESLA MODEL Y

I have an intermittent warning message "Front passenger safety restraint fault" which started about 1.5 years ago. Tesla added a "filter" which sorta resolved the problem, but as i mentioned its an intermittent problem. I submit another service reqyest for the same issue January 2024 at 51k miles but they denied my warranty claim because it is past their 50k basic warranty. I resubmitted a service request around September 2024 to look at the issue but they said they will look into my request for warranty but never got back to me. Fast forward to 2025 I submit another service request because the warning message keepings popping up more frequently and I read that Tesla SRS warranty is up until 60,000 miles which as of January 2024 I was still within. Now they are denying my claims because I didnt request a service within warranty period. I wasn't aware of the SRS warranty and Tesla employee saying i am outside the warranty and deny my warranty claim which was either incorrect, a lie or both. I have tried explaining to them multiple times but every time they say its outside of warranty now.