NHTSA Complaint #11646523 — 2019 FORD F-150

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11646523
Vehicle	2019 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	January 17, 2025
Date Filed	March 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The backup camera on my F150 starting glitching and would not display a clear picture of what was behind the vehicle. Below is what was on the invoice: C/S VEHICLE'S BACKUP CAMERA INOP. THE SCREEN IS BLANK WHEN IN REVERSE.CHECK AND ADVISE 24E12 POWERTRAIN CONTROL MODULE PCM REPROGRAMMING 2 new wiring harnesses and the control reprogramming came to about $1200. In my opinion, failure of a backup camera is a safety critical item. Failure such as this is no different than a sensor going bad- actually worse as visibility is non-existent.

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