NHTSA Complaint #11646240 — 2020 FORD ECOSPORT

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 MPH, the vehicle started alerting the contact with a chime. While the contact was driving to the residence, the chime continued. The check engine and low-pressure warning light were illuminated. The vehicle was taken to be diagnosed and the contact was informed that the engine oil pressure was low. The vehicle was driven to an independent mechanic who diagnosed the vehicle with low engine oil pressure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. VIN tool confirms parts not available.