NHTSA Complaint #11646068 — 2013 AUDI S5

I had a very pricey service performed on my vehicle and during that service they said there was a service bulletin or recall that required a software upgrade for the transmission (Audi of El Paso, TX). Once that occurred, my transmission would shift very hard especially going from 1st to 2nd gear or downshifting from 2nd to 1st gear. My service advisor told me that my vehicle had to learn again and that it would smooth out in time. It never has. My vehicle with only 79,000 miles on it should certainly not be having any transmission issues, especially since they were non-existent until the software upgrade was applied. I have researched the issue and have found that it is a common and widely known issue in Audis with similar electronic transmissions. I was able to find well over a hundred Audi owners who documented the same issues. Due to this update my vehicle showed simultaneous warning for a TPMS failure and gearbox failure.