NHTSA Complaint #11645945 — 2016 GMC CANYON

The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to steer. The power steering, the transfer case, and the anti-sway warning lights were illuminated. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. Additionally, the contact stated while driving approximately 50 MPH around a curve, the failure recurred. The contact depressed the brake pedal, and the vehicle decelerated; however, the vehicle went into a ditch, which scratched paint off the front passenger's side plastic bumper. There was no injury sustained. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to resume driving. The vehicle was taken to an independent mechanic, where it was diagnosed with steering column sensor failure. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ19001 (Steering). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a related recall. The failure mileage was approximately 190,000.