NHTSA Complaint #11645620 — 2023 GMC YUKON

The contact owns a 2023 GMC Yukon. The contact stated that while driving 70 MPH, the vehicle independently shifted into neutral and stalled in the middle of the highway. An unknown message was displayed. In addition, after restarting the vehicle, the accelerator pedal was depressed but the vehicle failed to accelerate as intended. The contact stated that the transmission then shifted into neutral(N) independently after driving for several miles. The contact stated that the vehicle would not crank and was towed to a local dealer. The contact stated that the vehicle failed to shift into neutral and was towed while in park(P). The vehicle was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired and remained at the local dealer for further investigation. The contact related the failure to GM investigation: PE25001. The manufacturer was made aware of the failure. The failure mileage was approximately 20,549.