NHTSA Complaint #11645555 — 2016 LAND ROVER RANGE ROVER

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving 35 MPH, after driving over a small bump in the roadway the contact briefly lost control of vehicle and lightly grazed the divider. The contact then became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to regain control of the vehicle and safely pull over to the shoulder of the roadway. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front suspension upper knuckle joint. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 129,000.