NHTSA Complaint #11645183 — 2021 HYUNDAI PALISADE SUSPENSION

Complaint Details

ODI Number	11645183
Vehicle	2021 HYUNDAI PALISADE
Component	SUSPENSION
Date of Incident	February 23, 2025
Date Filed	February 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Shock failure within 33,000 miles. Going over bumps at higher speeds causes some loss of control of the vehicle. Dealer confirmed the issue with the shock upper insulator. No one else has inspected this at this time. No warning lamps, messages or other symptoms. When driving at any speed bumps on the road cause very bumpy ride. Dealer states Hyundai's TSB 22-SS-001H has been rescinded. Shocks failed within 33,000 miles. No remedy for knocking and rattling noise in rear of vehicle caused by shock mounts. This seems to be the cause of the shocks failing prematurely.

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