NHTSA Complaint #11645162 — 2019 FORD F-150

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11645162
Vehicle	2019 FORD F-150
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	February 3, 2025
Date Filed	February 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The APIM becomes inoperative at random times for ~8 hours. When this happens the entire dashboard goes black and you can’t tell your speed, turn signals, rpm, engine temp, oil pressure, etc. You are driving with no indicators and have no idea what your speed is or any other critical indication. APIM stands for Accessory Protocol Interface Module, also known as the Ford SYNC computer. It's a key component of the SYNC system in Ford vehicles. Ford has equipped vehicles with the APIM since its inception, but there have been complaints and recalls related to it.

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