NHTSA Complaint #11644816 — 2013 KIA OPTIMA

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	11644816
Vehicle	2013 KIA OPTIMA
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	February 13, 2025
Date Filed	February 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I am a owner of the Kia Optima 2013 and wish to fill a complaint with the dealership Luther Kia of Inver Grove for refusing to complete/resolve the safety recall of NHTSA #23V652. I attempted several times but was told by the staff, the remote start on my vehicle need to be removed and replaced in order for them to complete the safety recall. It would cost 200.00 to take it off and then, another 200.00 to reinstall it at the cost of myself. This seems like an unreasonable high cost to make sure my car is safe. I don't think is fair or right. This is a inconvenience for me! Please help!

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