NHTSA Complaint #11644724 — 2015 GMC CANYON

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11644724
Vehicle 2015 GMC CANYON
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

While driving the vehicle, or sometimes upon starting the vehicle, the Power Steering Assist will intermittently malfunction and I will have no power steering. When this happens while I am driving it puts me and others at risk because I have reduced my ability to steer. I have not had this diagnosed by the dealer, but I will soon. I have not had the component inspected by anyone at this time. When this occurs both the Power Steering Assist and Traction Control warning lights com on. I found a recall for this exact problem on the year and model of this truck. (Recall # N202325410) I called both my local dealer and GM Assistance and was told that my vehicle was not part of the recall. I am having the same problem that the safety recall is for and somehow my vehicle is not covered. This issue happens nearly every time I drive the vehicle.

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