NHTSA Complaint #11644704 — 2012 FORD FUSION

EPAS, electronic power steering assist, not a question of "if" it will go out, but "when". Ford has acknowledged an issue but classified it as a "CSP" so they don't have to do anything about it as opposed to a recall, this issue effects multiple models in multiple years, the unit in question is near an exhaust manifold with a small heatshield, and over time the heat shield isn't enough to protect the components resulting in a failure, this failure is huge for losing control of a 3,500 lb , slowing reaction time at low speeds, i.e. parking lots or neighborhoods with kids as it takes immense effort to turn even slightly, for refuses to fix the issue but is aware how detrimental it is to the safety of its drivers. Owners that had the "software reset" had the previous "CSP" cleared (15S18) still failed, as a result they refuse to follow through on the related supplement #3, this needs to be re-opened, and a proper recall issued before life is lost.