NHTSA Complaint #11644211 — 2013 KIA OPTIMA

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The contact then tried to merge into the Wal-Mart parking lot with the assistance of a police officer. An independent mechanic arrived at Wal-Mart where the vehicle was parked to diagnose the vehicle. The vehicle was diagnosed with starter failure. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired because the manufacturer informed the contact that the vehicle had not been repaired under the other 7 recalls associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.