NHTSA Complaint #11643953 — 2020 TOYOTA CAMRY

The contact owns a 2020 Toyota Camry. The contact stated that upon approaching the vehicle, the contact became aware of an excessive fluid leak underneath the transmission. The contact decided not to drive the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission oil pump seal. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact filed a claim with the manufacturer; however, the claim was declined. The failure mileage was 70,000.