NHTSA Complaint #11643931 — 2022 TESLA MODEL 3

The contact owns a 2022 Tesla Model 3. The contact stated that after having a software update completed on the vehicle, while the defroster was activated, the windshield failed to clear up as needed. The contact stated that the heater also failed to operate as needed. The vehicle had not been taken to the dealer to be diagnosed or repaired. The contact learned of a recall for the failure however, the contact was unable to confirm if the VIN was previously included in the recall. The manufacturer was made aware of the failure and confirmed that the next repair was not covered under the recall. The failure mileage was 83,000.