NHTSA Complaint #11643898 — 2020 CHEVROLET CORVETTE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11643898
Vehicle 2020 CHEVROLET CORVETTE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I replaced the battery in my C8 Corvette after three years of ownership. Upon removing the plastic cover from the frunk to access the battery, I discovered the two front strut mounts. To my dismay, I noticed excessive corrosion on both strut mounts, with the left side near an AC compressor line being considerably worse. I immediately took the car to the dealership, where they took pictures and agreed it was a design defect. They submitted a warranty claim to GM, which was denied multiple times. Despite having purchased an extended warranty when I bought the car, which still shows corrosion coverage until 2026 and over 100,000 miles, both the dealership and GM refused to repair my car. I explained that if my garage-kept car, which was never driven in the rain, had such severe corrosion at only 13,703 miles, one could only imagine the condition of a daily driver with the same defect. I then began noticing videos on YouTube exposing the problem and selling aftermarket strut covers (not OEM or from a dealership). This issue poses a significant safety hazard, as a strut could eventually fail due to corrosion. At high speeds of 70 mph on the interstate, this failure could potentially endanger the driver, passengers, and other motorists. However, the dealership and GM Customer Service continue to insist that it is a maintenance issue, despite it clearly being a design flaw. I voiced my concerns about the safety implications, but they offered no explanation or comment other than reiterating that it's a maintenance issue. I warned them that when someone dies as a result of this problem, they will eventually have to pay for the strut mounts and face additional lawsuits. They informed me that the conversation was being recorded, and I hope someone with authority will listen to it. It's not a matter of if, but when these strut mounts fail, endangering the safety and lives of others on the road. respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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