NHTSA Complaint #11643853 — 2012 FORD EXPLORER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11643853 |
| Vehicle | 2012 FORD EXPLORER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I own a 2012 Ford Explorer involved in recall 23S02 / NHTSA 24V031. The notice I received is dated February 2024. I have been in contact with two Ford dealerships and the Ford Corporation trying to find out when the repair parts for this recall will be available, and I have written to the NHTSA twice asking the same question. The only response I receive from Ford is they don't have any idea and to wait for the next letter from Ford. I have had the driver side trim blow off my vehicle while driving and fortunately I was able to grab it before it flew into a vehicle behind me. Pictures are attached. My latest contact with a dealership and Ford Corporation was February 10, 2025 and no one has a clue when the parts may be available. Can you help?
Related Complaints for the 2012 FORD EXPLORER
Other UNKNOWN OR OTHER Complaints
#11719326
Recall 24V031 has not been fixed. I got my recall notice from Ford with regards to the A-pillar applique trim. I rece...
#11696791
The rear back up camera is now displaying a message to contact dealership. It freezes up and stops working.
#11696547
My back-up camera has flipped images so the left appears on the right and the right appears on the left as well as th...
#11665238
I started receiving recall information on or before February 2024 for this recall. I finally took it in for inspectio...
#11662169
Recall for A-pillar applique trim clip attachment. I have called local dealership and was told that it would be well ...
Recent Complaints for the 2012 FORD EXPLORER
#11718316
VISIBILITY/WIPER
Plastic trims on both sides of the windshield are recalled and ford has not fixed yet. Safety hazard driving and both...
#11713995
STRUCTURE
The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11713792
STEERING
Started the Explorer in a parking lot. When backing out the steering wheel was impossible to turn. A Power Steering...
#11710962
STEERING
The contact owns a 2012 Ford Explorer. The contact stated that while reversing, the vehicle lost power steering funct...