NHTSA Complaint #11643723 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH and attempting to accelerate, the RPMs suddenly increased; however, the vehicle failed to accelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, clutch actuators, and dual-clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.