NHTSA Complaint #11643246 — 2018 HONDA CR-V

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11643246
Vehicle 2018 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Honda CRV in it’s first signs failed to start. Vehicle ignition would fail to function, there was no respond. I had to shut off for 15 minutes then tried initiating, it would start as if nothing happened. I thought this was due to a battery/electrical issue. At times I thought it would not turn on and I would be left stranded where I was. Second issues began with Honda CRV not responding to gear changes, it would shake in the middle of the road, in between trips. I was praying this was not the transmission. Did have this repaired since I would regularly keep up it’s maintenance and no further damage was announced by dealership. In the scariest of events, Honda CRV stopped in the middle of freeway! Car began to shut off, would not advance further and completely lost power. I had to safely move to the side of the road, exiting freeway very frigthtened. Only warnings signs I had other than the unfortunate events mentioned above, where vehicle failed to operate. It was the last 2 or 3 times I took my vehicle for scheduled maintenance. I began to get information from service center about extremely costly repairs my Honda CRV vehicle needed. There were no other lights, messages or warnings on vehicle dashboard. I automatically though the repairs recommended were an intent to charge me more than needed. I also did not have the amount of money required for the costly the repairs. I did receive a safety recall repair notice on or before behinning of 2024. Around January/February then again January 2025 regarding an “Important Safety Recall.” I do not know why parts had a “limited availability,” if this was “IMPORTANT SAFETY RECALL” why then did this take so long to be properly attended? The letter does state that “safety consequences” of not repairing could cause engine issues. Prevent engine from starting, cause vehicle to loose drive power or stall while driving, increasing risk of crash or injury. Please help me with this issue. Thank you in advance for reading.

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