NHTSA Complaint #11643121 — 2023 NISSAN ROGUE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11643121
Vehicle 2023 NISSAN ROGUE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My vehicles tie rods broke on my way home from work while I pulled slowly onto a snowy road from my work driveway. I felt my car slide and tap the side of a curb, or so I thought. When I couldn't drive the vehicle I had to have it towed. The Nissan dealership I took it to said the damage, $9000, was caused by bumping into the curb. My insurance company did not agree with their repair amount and my vehicle was again towed to a nearby alternate dealership. After one month and half, my vehicle was repaired and I picked it up, only to find that the vehicle is intermittently vibrating and shaking. I believe this is the prelude for the same issue I had before. The break in the tie rods made me lose control of my vehicle. I have since seen tie rod recalls from Nissan and multiple complaints about the same issue. I am afraid for my safety while driving this vehicle. I contacted Nissan Consumers Complaints and they wanted me to wait for their 90 day investigation in order for them to take responsibility for anything, while I remained in a rental I had to pay for. This puts not only myself at a safety risk, but anyone who is driving with me or near me. I told that to Consumers Complaints. I don't want to see anyone else get hurt because of this issue. My vehicle is currently available for inspection. I am leasing it at $500 a month and am afraid to drive it.

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