NHTSA Complaint #11642982 — 2019 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11642982
Vehicle 2019 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

While the engine was running on the highway or also at idle, it intermittently stalled out and all of the warning lights were displayed on the dash including a collision warning. You have to put the car in park and restart it even while on the highway causing a severe safety risk. It has been to Hyundai several times for diagnostic/repair and they have been unable to identify and correct the issue. Hyundai eventually replaced the computer for lack of any other option, but the issue persists. This week the check engine light was on permanently so I took it to Christian Bros for a diagnostic and they found several codes for crankshaft and camshaft issues and determined the engine is consuming oil. OIL CONSUMPTION is a known issue at Hyundai and the subject of recalls but my particular Kona VIN number is not identified as affected even though it absolutely is having the same exact issue as described in the other Kona's recalled. I am taking it back to Hyundai this week for another try at engine 100k warranty but I know they will reject my request. How do I get this issue covered under the existing OIL CONSUMPTION RECALL for my particular VIN being that I am a 2019 2.0L engine just like all the other 2019 Kona recalls? Why is my vin excluded? THis makes no sense.

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