NHTSA Complaint #11642910 — 2019 JAGUAR I-PACE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11642910 |
| Vehicle | 2019 JAGUAR I-PACE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
I was informed over three months ago of the battery problem with a chance of fires. I’ve been calling JLR, and keep getting told the same thing: that they are in the process of reaching out to customers to buy back the vehicles since they can’t fix the problem, and “someone should be in touch in about 2 weeks”. Nobody has contacted me via either phone or email. My last calls to them were on 1/31 and 2/15. Same response. Given this is a serious condition, how can they wait for 3 months?? I would like to get to resolution soon so that there are no safety issues that I have to constantly worry about.
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